Privacy Policy

Last updated: 03/01/26

This Privacy Policy describes how Heavencult (the "Site", "me", "I", or "mine") collects, uses, and discloses your personal information when you visit, use my services, or make a purchase from heavencult.com (the "Site") or otherwise communicate with me. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information I have collected pursuant to this Privacy Policy.

By using and accessing any of the services on this site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

How I Collect Your Personal Information

The information that I collect and use varies depending on how you interact with me. In addition to the specific uses set out below, I may use information I collect about you to communicate with you, provide my services, comply with any applicable legal obligations, and enforce any applicable terms of service. When I use the term "personal information", I am referring to information that identifies, relates to, describes or can be associated with you.

Information that I collect through you directly submitting it to me may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Shopping information including the items you put in your cart.

  • Customer support information including the information you choose to include in communications with me, for example, when sending a message.

How I Use Your Personal Information

  • Providing Products and Services. I use your personal information to process your payments, fulfil your orders or other transactions, to arrange for shipping, and to facilitate any returns.

  • Communicating with you. I use your personal information to provide you with customer support.

How I Disclose Personal Information

I may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. I may disclose it to third parties who perform services on my behalf (e.g., IT management, payment processing, customer support, and shipping).

Children’s Data

My Services are not intended to be used by children, and I do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided me with their personal information, you may contact me using the contact details set out below to request that it be deleted.

Security of Your Information

Please be aware that no security measures are perfect or impenetrable, and I cannot guarantee “perfect security.” In addition, any information you send to me may not be secure while in transit. I recommend that you do not use unsecure channels to communicate sensitive or confidential information to me.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

  • Right to Access / Know. You may have a right to request access to personal information that I hold about you, including details relating to the ways in which I use and share your information.

  • Right to Delete. You may have a right to request that I delete personal information I maintain about you.

  • Right to Correct. You may have a right to request that I correct inaccurate personal information I maintain about you.

  • Restriction of Processing: You may have the right to ask me to stop or restrict my processing of personal information.

  • Withdrawal of Consent: Where I rely on consent to process your personal information, you may have the right to withdraw this consent.

You may exercise any of these rights where indicated on my Site or by contacting me using the contact details provided below. I will not discriminate against you for exercising any of these rights. I may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. I will respond to your request in a timely manner.

International Users

Please note that I may transfer, store and process your personal information outside the country you live in.

Contact

Should you have any questions about my privacy practices or this Privacy Policy, please email me at aheavencult@gmail.com.